Welcome to Car Hire Small Heath. These Terms of Service govern your use of our website and vehicle rental offerings. By using our services, you agree to these terms.
Rental Terms
All vehicle rentals in Small Heath are governed by a comprehensive Rental Agreement, which you will receive upon booking confirmation or vehicle pickup. This agreement outlines key terms, conditions, insurance information, applicable charges, and your obligations during the rental period. In case of any discrepancies between these Terms and the Rental Agreement, the Rental Agreement will prevail.
Eligibility Criteria
Renting a vehicle with us requires:
- To hire a vehicle in Small Heath, you must be at least 21 years old, although age restrictions may differ based on the vehicle type, with extra fees applicable for drivers under 25. A valid full driving licence suitable for the vehicle category is required, along with valid identification and proof of your current address. You will need to provide payment information and a security deposit, as well as meet any additional criteria outlined in the Rental Agreement.
Booking and Payment Options
- Reservations for vehicle hire can be made via our website, by telephone, or directly at our Small Heath office. A deposit may be necessary to confirm your booking. Full payment, along with a security deposit, is generally required upon vehicle pickup. All prices are listed in British Pounds (£) and include VAT where applicable. We accept all major credit and debit cards, processed securely through trusted payment providers.
4. Collecting and Returning Vehicles
- At the time of vehicle collection in Small Heath, it is crucial to conduct a thorough inspection and promptly report any pre-existing damage. A vehicle condition report will be completed for your records. Please return the vehicle in the same state as when it was collected, taking into account normal wear and tear. Any new damage will be evaluated and charged accordingly. Ensure that the fuel level is the same upon return; refueling fees will apply if the tank is lower than when collected. Late returns may incur additional fees, so please contact us if you anticipate a delay. You are responsible for any parking fines, traffic violations, or other charges incurred during your rental period, along with a nominal administration fee.
Insurance and Liability Guidelines
- All rentals come with basic third-party insurance included. For complete coverage information and excess amounts, please refer to your Rental Agreement. You may have the option to purchase additional insurance to lower your financial liability. It is advisable to review these options thoroughly. You are liable for any damage or loss up to the insurance excess, unless additional insurance is acquired. Damage resulting from negligence, misuse, or violation of these Terms remains your responsibility, regardless of insurance coverage.
Cancellation and Modifications
Cancellation and amendment policies differ depending on the type of booking and the notice period provided. For precise information, please consult your booking confirmation or Rental Agreement. Be aware that late cancellations or failure to show up may incur additional charges.
7. Restricted Activities
Prohibited Vehicle Uses:
- The vehicle must not be used for any unlawful activities or purposes. Activities such as racing, rallying, or off-roading are prohibited. Transporting hazardous materials is not allowed, nor is sub-letting the vehicle or permitting unauthorized drivers. Driving under the influence of alcohol or drugs is strictly forbidden. Additionally, do not exceed passenger or weight limits, and avoid driving outside the designated geographical boundaries without proper consent.
Breach of these terms may lead to rental cancellation and fees.
8. Liability Restrictions
To the fullest extent allowed by English and Welsh law, Car Hire in Small Heath is not responsible for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business resulting from your use of our services. Our total liability for any claims will not exceed the rental amount you paid in the previous 12 months. This limitation does not apply to liability for death or personal injury due to negligence, or for fraudulent actions.
9. Local Regulations
These Terms are governed by the laws of England and Wales. Disputes will be resolved in the jurisdiction of English and Welsh courts.
Updates to Terms
We reserve the right to update these Terms at any time. Changes take effect as soon as they are posted on our website. Continued use of our services indicates your acceptance of the revised Terms.
Contact Us
For inquiries regarding these Terms, please reach out to us:
Small Heath Car Hire Services
Riverside Way, Small Heath, B10 0AA, UK
Contact Number::
441213690227